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Audio and Video Transcription

Our audio and video transcription service entails the conversion of audio and video files into written text by our team of experts who accurately transcribe the content, respecting pauses, speaker changes and the original format.

At Word Works, we are convinced that accurate transcription can improve the accessibility of your content, enabling more people to understand it, and can also improve efficiency in finding specific information in the audio or video file.

What is audio and video transcription?

Our service is aimed at those who need to document information that has been spoken in a conversation, interview, meeting or conference.

The audio files transcription is ideal for recording interviews, speeches, podcasts and phone calls as it focuses exclusively on the spoken content.

The video files transcription, on the other hand, is suitable for lectures, master classes, marketing videos and any other video content because it also includes the description of what is happening in the video content, such as subtitles or action indications.

The transcription process involves listening to or watching the audio or video file several times and writing down what is said in a text document. Accurate and high quality transcription requires special skills, such as excellent listening comprehension and language, writing and editing skills.

Types of audio and video files that can be transcribed

Different types of audio and video files can be transcribed , including MP3, WAV, AIFF, MP4, AVI. The choice of format depends on the type of recording and the intended use of the transcript.
The transcription of different audio and video file formats can offer several advantages. For example, an audio file transcript can enable researchers to obtain accurate quotes and eliminate the need to listen to the recording over and over again. The video file transcription can make the content accessible to people with hearing disabilities, increase content comprehension and improve the accuracy of translations or subtitles.

Transcription process

At Word Works, the audio and video transcription process involves the following steps:


Receiving the file: the customer sends the audio or video file to be transcribed through our website, by e-mail or, if they are very large, via an online service for sending large files.


File analysis and preparation: the file is analysed to determine its quality and the type of transcription required (verbatim or edited). The file is prepared for transcription.


Transcription: the audio or video file is transcribed by our trained transcription team using specialised tools and advanced technology, ensuring maximum transcription accuracy.


Proofreading and editing: the transcript is proofread and edited to ensure that the transcript meets Word Works' high quality standards.


Delivery of the file: the final transcription file is delivered to the customer in the desired format (Word, Excel, PDF, etc.).

Regarding quality standards, Word Works ensures that all transcriptions are accurate and in line with the customer’s needs and expectations. We strive to deliver error-free, consistent and complete transcripts.

Benefits of audio and video transcription

Our transcription service offers a variety of benefits, including:
Time saving: transcription enables users to save time and effort by providing a written text of the content of an audio or video file. This means that it is not necessary to listen to the whole audio or video file to find specific information.
Accessibility: transcription makes the content of an audio or video file more accessible to a wider audience, including the hearing impaired.
Increased accuracy: transcription offers greater accuracy in understanding the content of an audio or video file. By having a written version of the content, it is less likely that key information is misinterpreted or lost.
Easy indexing and searching: transcription makes indexing and content search simpler. By having a written version of the content, keyword searches to find specific information are easily performed.
Transcription also has applications in a variety of fields, including:
Research: researchers can use transcription to analyse interview, meeting or conference content.
Journalism: journalists can use transcription to transcribe interviews or news footage to then use it in articles or reports.
Education: transcription can be used in education to provide transcripts of lectures or seminars.
Business: companies can use transcription to transcribe meetings, job interviews or customer service calls to later proofread or analyse them.

Word Works uses advanced transcription technology and editing tools to provide accurate, high quality transcripts to customers. It ensures quality standards are met, including careful correction and proofreading of the transcript before it is delivered to the customer.

Frequently Asked Questions

En Word Works ofrecemos un servicio de transcripción de audio y vídeo que es compatible con una amplia variedad de formatos de archivo. Entre ellos se encuentran:

  • Audio: MP3, WAV, WMA, AAC, FLAC, OGG, entre otros.
  • Vídeo: MP4, AVI, MOV, WMV, MKV, entre otros.

En caso de tener algún formato de archivo específico, ponte en contacto con nuestro equipo de Producción y estarán encantadas de verificar la compatibilidad y poder ofrecer una solución adecuada.

The accuracy of transcription depends on a number of factors, including the quality of the original audio or video, the clarity of the voices, the amount of background noise, the accent and the speed of speech, etc. At Word Works, we strive to provide high accuracy in our transcriptions, but it is important to note that perfection is not always possible due to these external factors. However, our team of highly trained and experienced professionals makes sure that the transcription is as accurate as possible. We also offer proofreading and corrections to ensure our customers are satisfied with the final result.
Of course! Please contact our Production team and they will be happy to handle your request and advise you on the best way to send your files depending on their size.
It depends on many factors, mainly the length of the video or audio. The easiest way is to get in touch with our Production team and they will be happy to handle your request.
In transcription, the aim is to faithfully reflect the content of the audio or video. Regarding accents and dialects, it is important for transcribers to be able to identify them and to correctly reflect them in the transcription. If the accent or dialect is very specific or regional, the help of a transcriber who is familiar with that linguistic variant may be needed.
The sky is the limit. We can adapt to any language our customers need. Please get in touch with our Production team and they will be happy to handle your request.
Yes, it is possible to request proofreading of the transcription if you aren’t satisfied with the result. At Word Works, we aim to provide a high quality and accurate audio and video transcription service, and we understand adjustments or corrections may be necessary in some cases. That’s why we offer the option of proofreading to ensure that our customers are completely satisfied with the final result. If you would like to request proofreading, simply get in touch with our team and they’ll guide you through the process.

To ensure the confidentiality and security of audio and video files sent for transcription, when required, Word Works has a number of different tools and security measures that can be implemented, including:

  1. The use of encryption software: files are encrypted using encryption software to prevent them from being accessed by unauthorised third parties.
  2. Restricted access to files: only authorised transcribers have access to files and they are required to sign a confidentiality agreement.
  3. Secure deletion procedures: once the transcription is completed, the original files and all copies are securely deleted, when requested by the customer in advance.
  4. Network protection: network security measures are used to prevent unauthorised access to files, including firewalls and network security software.
It depends on the length and quality of the audio or video. The easiest way to find out is to get in touch with our team and send us the audio or video you want to transcribe. Our quotes are extremely clear and transparent, as well as completely free of charge and without obligation.
As with any of our services, the payment process can be undertaken after receiving our invoice and according to the payment terms agreed when approving the quote.
One of our key values is the constant search for the right price. Let us know what you need and we will always try to offer the best possible option.
Of course! We have a large team of specialists and we’re sure we can help you. Please get in touch with our Production team and they will be happy to handle your request.
Transcribed files are usually delivered by e-mail.
Yes, you can ask for the times to be included in the transcription. At Word Works, we offer transcription services that include time stamping for each fragment of transcribed audio or video. This enables customers to easily identify where in the recording each part of the transcript was produced. This option is useful for those who need to refer to specific parts of the recording for their work or research.
If you have any questions about the provided service, you can ask us for proofreading. You can also check that every key element such as the dialogue, background words and other important sounds have been included. If the transcription is ours, we take full responsibility for its quality. And if it isn’t, we can help with the proofreading. Get in touch with our team and they’ll be happy to help you.
Well, we’re a translation and language services company, so translating is what we do the most. We also offer transcription, editing and proofreading services to ensure quality and accuracy. If you need additional services related to transcription, please do not hesitate to get in touch with us for more information.
Please get in touch with our Production team and they will be happy to handle your request.

How to request an audio and video trancription

Get your quote free of charge and without obligation the following ways:


Fill in this form attaching the documents you want us to assess.


Or email us and tell us what you need at: info@wordworks.es
Once we receive your request, one of our sales managers will get in touch with you directly to confirm that we understand what you need and we will send you a quote in line with your needs as soon as possible.
We are at your disposal for any questions or if you need further information.

Request a budget without obligation

Fill out the following form and we will contact you as soon as possible to help you with whatever you need.
Next, you can add a sample file for us to assess and make you a proposal*:
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